{"id":609,"date":"2020-10-13T07:28:49","date_gmt":"2020-10-13T07:28:49","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=609"},"modified":"2025-10-14T07:22:51","modified_gmt":"2025-10-14T07:22:51","slug":"qa","status":"publish","type":"page","link":"https:\/\/zvekir.ba\/en\/qa\/","title":{"rendered":"Q &amp; A"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"609\" class=\"elementor elementor-609\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c22eabf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c22eabf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c5906c\" data-id=\"4c5906c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01593e1 elementor-widget elementor-widget-razzi-heading\" data-id=\"01593e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"razzi-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-heading-wrapper\"><h4 class=\"razzi-heading-title\"> <\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-401bed2 elementor-widget elementor-widget-razzi-faq\" data-id=\"401bed2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"razzi-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"razzi-faq\"><div class=\"box-content\"><h2 class=\"faq-title\">1. How much does the delivery cost and how long does it take?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>Delivery to your address takes 24-48 hours and costs 10.00 KM. The postage price is defined according to the current price list of BH Post. Delivery is free for orders over 130,00 KM on the web shop zvekir.ba or by message via the official Zvekir social networks.\u00a0<\/p><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">2. What scarves are available with Zvekir brooches?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>Available scarves with the Zvekir brooch are always displayed on the Zvekir brooches page. <span style=\"color: #808080;\"><a style=\"color: #808080;\" href=\"https:\/\/zvekir.ba\/en\/p\/bros\/\">silver<\/a><\/span>, <span style=\"color: #808000;\"><a style=\"color: #808000;\" href=\"https:\/\/zvekir.ba\/en\/p\/bros-gold\/\">gold<\/a><\/span>, <span style=\"color: #ffcc99;\"><a style=\"color: #ffcc99;\" href=\"https:\/\/zvekir.ba\/en\/p\/zvekir-rg\/\">rose gold<\/a><\/span>.<\/p><p>The scarves are marked with numbers from 01 to 12. Clicking on the number will show you the appearance of the scarf and whether it is in the same condition as in the picture below:<\/p><p><a href=\"https:\/\/zvekir.ba\/en\/p\/bros\/\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-13545\" src=\"https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select-1024x310.png\" alt=\"\" width=\"499\" height=\"151\" srcset=\"https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select-1024x310.png 1024w, https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select-800x242.png 800w, https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select-300x91.png 300w, https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select-768x232.png 768w, https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select-18x5.png 18w, https:\/\/zvekir.ba\/wp-content\/uploads\/2023\/12\/zvekir.ba_marame_select.png 1078w\" sizes=\"(max-width: 499px) 100vw, 499px\" \/><\/a><\/p><p>We can also send pictures of available scarves when you message us on Facebook, Instagram, Viber, WahatsApp and iMessage.<\/p><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">3. Is it Click &amp; Collect available?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>Yes, Click&amp;Collcect is possible with prior notice and selection of the products you wish to pick up.\u00a0<\/p><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">4. Where is it possible to buy Zvekir products?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>Zvekir products can be purchased at Zvekir.ba, as well as at the following stores:<\/p><p><strong>Sarajevo<\/strong>:<\/p><ul><li>KAM Connecting SCC 1. sprat<\/li><li>KAM Connecting Boulevard (across BS Gazprom)<\/li><li>Sarajevo International Airport SJJ<\/li><li>Tobacco Shop Europa\u00a0<\/li><li>Case Gallery Mercator Dobrinja<\/li><li>Art Gallery Tuzla<\/li><li>Case Gallery Alta<\/li><\/ul><p><strong>Travnik<\/strong>:<\/p><ul><li>Zvekir Shop in \u0160arena mosque<\/li><\/ul><p><strong>Mostar<\/strong>:\u00a0<\/p><ul><li>Handmade Art Gallery - kod Starog mosta<\/li><\/ul><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">5. What is products prices at points of sale?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>The prices of our products at retail outlets may differ from the prices displayed on our web shop. The prices of products at retail outlets are determined by the stores themselves, depending on their margins.<\/p><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">6. Can I order products for a company and pay by invoice?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>Yes, it is possible to order products for your company and pay by invoice. Write to us at <a href=\"mailto:info@web387.com\">info@web387.com<\/a>.<\/p><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">7. Is it possible to order the product on Zvekir.ba and pick it up at the point of sale?<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>It is not possible to order on Zvekir.ba and pick it up at one of the sales points. Pickup is only possible by appointment and at \u010cengi\u0107 Villa 2.\u00a0<\/p><\/div><\/div><div class=\"box-content\"><h2 class=\"faq-title\">8. Materials and dimensions<span class=\"razzi-svg-icon icon-custom icon-normal\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span><span class=\"razzi-svg-icon icon-custom icon-active\"><i aria-hidden=\"true\" class=\"fas fa-long-arrow-alt-down\"><\/i><\/span><\/h2> <div class=\"faq-desc\"><p>Zvekir products are made of aluminum-zinc alloy (zamak) and coated with non-allergenic nickel. They are resistant to scratches and everyday use. The raw material composition of the gift scarf is polyester or polyester-silk in a certain ratio (depending on the scarf). The dimensions of the scarf are 70x70 cm unless otherwise specified.\u00a0<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Koliko ko\u0161ta i koliko traje dostava? Dostava na va\u0161u adresu je od 24-48h i ko\u0161ta 10,00 KM. Cijena po\u0161tarine je definisana prema va\u017ee\u0107em cjenovniku BH Po\u0161te.\u00a0 Dostava je besplatna za 3 bilo koja proizvoda naru\u010dena na web shopu zvekir.ba ili porukom preko zavani\u010dnih dru\u0161tvenih mre\u017ea Zvekir.\u00a0 2. Koje marame su dostupne uz Zvekir bro\u0161eve? [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12885,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-609","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pitanja i odgovori - Zvekir<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zvekir.ba\/en\/qa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pitanja i odgovori\" \/>\n<meta property=\"og:description\" content=\"1. Koliko ko\u0161ta i koliko traje dostava? 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